Theoretical and practical training in every operation plays a vital role in productivity and staff morale. The development of staff skills and knowledge are paramount for members to complete their tasks efficiently.

Remote Site Solutions offer a wide range of professional in-house training programmes to the hospitality industry and courses covered include:

  • Management Skills
    • Communication
    • Time management
    • Report writing
    • Problem solving
    • Coaching and development of teams.
  • Customer Service
    • The basics of customer care
    • Relationship building
    • Face to face contact
    • Telephone skills
    • Handling difficult customers.
  • Culinary Skills
    Courses have been developed to give our staff a solid foundation in various disciplines and include some of the following modules:
    • Kitchen Terminology
    • Maintenance and Handling of Knives
    • Nutrition Equals Life
    • Meat & Poultry Identification
    • Prepare & Cook Basic:
      • Soups
      • Pastries
      • Desserts
      • Control Waste
  • Barmen and Waiters
  • Housekeeping
  • Induction trainingInduction training